Hewlett-Packard support services in Asia-Pacific
Asia-Pacific Support Resources
Resource Support provided and notes Phone/fax/ftp number Hours of operation
HP FIRST Fax Detailed product support
information on common software
applications and troubleshooting
tips. All sent by fax.
Australia:
(03) 9272 2627
Japan:
(03) 3335 8622
Korea:
(82-2) 769 0543
New Zealand:
(09) 356 6642
PRC:
(86-10) 505 5280
Singapore
(65) 291 7951
Taiwan
(886-2) 719 5589
Worldwide:
(+1) (208) 344-4809
24 hours.
7 days.
Automated support
service.
HP Download
Service
(BBS: Bulletin
Board Service))
Electronic downloading of HP
product information,
troubleshooting hints and
updated HP plotter driver
information.
Australia:
(03) 9890 0276
New Zealand:
(09) 356 3660
Taiwan
(886-2) 923 3233
(login: hp
password: bbs)
Worldwide:
(+1) (208) 344-1691
24 hours.
7 days.
Real-time access
over modem.
Internet Information on products and
plotter drivers for anyone with ftp
access to the Internet, or who
has Worldwide Web access
through a hyper-media viewer
such as Mosaic.
ftp to: 192.6.71.2, or
ftp-boi.external.hp.com
Name: anonymous
Password: your e-mail
address
24 hours.
7 days.
Real-time access
over modem.
World-Wide Web:
http://www-dmo.external.
hp.com/peripherals/main.
html
HP Support
Assistant
(CD-ROM)
A quarterly CD-ROM
subscription service from HP.
This online system provides
technical information, product
information and software drivers.
This product is designed to run
in a Microsoft Windows
environment.
(65) 740 4629 24 hours
7 days
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