Troubleshooting
5–2
Equipment Log
For your convenience, Appendix F, Equipment Log, includes a form on which you can
record all model numbers and serial numbers of your hardware components (system unit,
monitor, keyboard, and mouse) and system hardware configuration information (CPU,
memory size, drive size, ports, and so on).
General Troubleshooting
Table 5–1 lists how to identify and solve problems that could occur with your system, disk
drive, audio, and monitor.
Table 5–1: System Troubleshooting
Problem Possible Cause Action
Power indicator not on. System is not plugged in.
No power at the wall
outlet.
Internal power supply
cables not reconnected
after installing options.
Power supply failure.
Correct voltage not set.
Turn off the system, plug it in, and
then turn it back on again.
Use another wall outlet.
Reconnect cables.
Contact your service
representative.
Turn off the system, set correct
voltage on system back,, and turn
system back on.
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