HP E24 G4

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 4
Rear and side components ..................................................................................................................................... 5
Locating the serial number and product number .................................................................................................. 6
3 Illustrated parts catalog .............................................................................................................................................. 8
How to order parts ................................................................................................................................................. 9
4 Removal and replacement procedures ...................................................................................................................... 11
Preparation for disassembly ................................................................................................................................ 11
RC .......................................................................................................................................................................... 11
Power board ......................................................................................................................................................... 14
Connector repair .................................................................................................................................................. 16
D-Sub connector CRT1 .............................................................................................................................. 16
HDMI connector HDMI1 ............................................................................................................................. 17
DP connector DP1 ..................................................................................................................................... 17
USB-B connector USB1 ............................................................................................................................. 18
USB-A connector USB2 ............................................................................................................................. 19
Function test ........................................................................................................................................................ 19
Support and troubleshooting .............................................................................................................................. 20
Index ..................................................................................................................................................................... 22