HP EliteBook 860 G9

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WWAN module

removal 44

spare part numbers 44

Index 103

Main Page

Table of Contents5
1 Product Description9
2 Components14
Right14
Left15
Display17
Low Blue Light Mode (Select Products Only)17
Keyboard Area18
Touchpad18
Touchpad Settings18
Adjusting Touchpad Settings18
Turning on the Touchpad18
Touchpad Components19
Lights19
Button and Fingerprint Reader20
Special Keys22
Action Keys23
Hot Keys (Select Products Only)25
Bottom25
Rear26
Labels27
3 Illustrated Parts Catalog29
Computer Major Components29
Display Assembly Subcomponents32
Bracket Kit34
Miscellaneous Parts35
4 Removal and Replacement Procedures Preliminary Requirements39
Tools Required39
Service Considerations39
Plastic Parts39
Cables and Connectors39
Drive Handling39
Electrostatic Discharge Information40
Generating Static Electricity40
Preventing Electrostatic Damage to Equipment41
Personal Grounding Methods and Equipment41
Grounding the Work Area42
Recommended Materials and Equipment42
Cleaning Your Computer43
Enabling HP Easy Clean (Select Products Only)43
Removing Dirt and Debris from Your Computer43
Cleaning Your Computer with a Disinfectant44
Caring for Wood Veneer (Select Products Only)45
Packaging and Transporting Guidelines45
Accessing Support Information45
5 Removal and Replacement Procedures for Customer Self-Repair Parts48
Component Replacement Procedures48
Preparation for Disassembly48
Bottom Cover48
Battery49
WLAN Module51
WWAN Module52
Solid-State Drive54
256 GB Pcie Nvme TLC 2280 Self Encrypted OPAL2 Solid State Drive55
256 GB, M.2 2280, Pcie, Nvme Value55
6 Removal and Replacement Procedures for Authorized Service Provider Parts56
Component Replacement Procedures56
Preparation for Disassembly56
Plastic Brackets56
Prepare the Computer for Disassembly (Preparation for Disassembly56
Speakers57
Remove the Bottom Cover (See Bottom Cover57
Card Reader Board58
Remove the Battery (See Battery58
Heat Sink59
Fan61
USB Board62
Fingerprint Reader Board63
Power Connector Cable64
Touchpad65
RTC Battery66
System Board67
Display Assembly71
Keyboard with Top Cover78
7 Using Setup Utility (BIOS)80
Starting Setup Utility (BIOS)80
Updating Setup Utility (BIOS)80
Determining the BIOS Version80
Preparing for a BIOS Update81
Downloading a BIOS Update81
Installing a BIOS Update81
8 Computer Setup (BIOS), TPM, and HP Sure Start83
Using Computer Setup83
Navigating and Selecting in Computer Setup83
Restoring Factory Settings in Computer Setup83
Updating the BIOS84
Determining the BIOS Version84
Preparing for a BIOS Update84
Downloading a BIOS Update85
Installing a BIOS Update85
Changing the Boot Order Using the F9 Prompt85
TPM BIOS Settings (Select Products Only)86
Using HP Sure Start (Select Products Only)86
9 Backing Up, Restoring, and Recovering87
Backing up Information and Creating Recovery Media87
Using Windows Tools for Backing up87
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)87
Restoring and Recovering Your System87
Creating a System Restore88
Restoring and Recovery Methods88
Recovering Using HP Recovery Media88
Changing the Computer Boot Order89
Using HP Sure Recover (Select Products Only)89
10 Using HP PC Hardware Diagnostics90
Using HP PC Hardware Diagnostics Windows (Select Products Only)90
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code90
Accessing HP PC Hardware Diagnostics Windows90
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (Select Products Only)90
Accessing HP PC Hardware Diagnostics Windows from Support Assistant91
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)91
Downloading HP PC Hardware Diagnostics Windows91
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP91
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store91
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)92
Installing HP PC Hardware Diagnostics Windows92
Using HP PC Hardware Diagnostics UEFI92
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code92
Starting HP PC Hardware Diagnostics UEFI93
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive93
Downloading the Latest HP PC Hardware Diagnostics UEFI Version93
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)93
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)94
Downloading Remote HP PC Hardware Diagnostics UEFI94
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version94
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number94
Customizing Remote HP PC Hardware Diagnostics UEFI Settings94
11 Specifications96
Computer Specifications96
15.24 CM (16 In) Display Specifications96
Solid-State Drive Specifications97
12 Statement of Memory Volatility98
Current BIOS Steps98
Nonvolatile Memory Usage100
Questions and Answers102
Using HP Sure Start (Select Products Only)104
13 Power Cord Set Requirements105
Requirements for All Countries105
Requirements for Specific Countries and Regions105
14 Recycling107
Index108

HP EliteBook 860 G9 - Page 111

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