HP EliteDesk 800 G2 Desktop Mini User Manual

Solving USB ash drive problems
If you encounter USB ash drive problems, common causes and solutions are listed in the following table.
USB ash drive is not seen as a drive letter in Windows.
Cause Solution
The drive letter after the last physical drive is not available. Change the default drive letter for the ash drive in Windows.
USB ash drive not found (identied).
Cause Solution
The device is attached to a USB port that has been hidden in
Computer Setup.
Run the Computer Setup utility and enable USB ports in Advanced
> Port Options.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB ash drive.
Cause Solution
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Removable Media Boot is disabled in the Computer Setup utility. Run the Computer Setup utility and enable booting to removable
media in Advanced > Boot Options. Ensure USB is enabled in
Storage > Boot Order.
The computer boots to DOS after making a bootable ash drive.
Cause Solution
Flash drive is bootable. Install the ash drive only after the operating system boots.
Flash drive is defective. Try a dierent ash drive.
98 Chapter 6 Troubleshooting without diagnostics

HP EliteDesk 800 G2 Desktop Mini Specifications

General

Chipset	Intel Q170
Graphics	Intel HD Graphics 530
Form Factor	Mini PC
CPU Options	Intel Core i7-6700T, Intel Core i5-6500T, Intel Core i3-6100T
RAM	DDR4-2133 MHz
Memory Capacity	Up to 32 GB
Storage	SATA HDD/SSD, M.2 SSD
Storage Options	500GB HDD, 1TB HDD, 128GB SSD, 256GB SSD, 512GB SSD
Operating System	Windows 10 Pro
OS Options	Windows 10 Pro 64, Windows 10 Home 64, FreeDOS 2.0
Ports	1 x RJ-45, 2 x DisplayPort, 1 x VGA, 1 x headphone/microphone combo
Wireless	Intel Dual Band Wireless-AC 8260, Bluetooth 4.2
Dimensions	17.7 x 17.5 x 3.4 cm
Weight	1.3 kg
Processor	Intel Core i5-6500