HP EliteDesk 800 G2 Desktop Mini User Manual

Solving software problems
Most software problems occur as a result of the following:
●
The application was not installed or congured correctly.
●
There is insucient memory available to run the application.
●
There is a conict between applications.
●
Be sure that all the needed device drivers have been installed.
●
If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause Solution
ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer.
See POST error messages and diagnostic front panel LEDs and
audible codes on page 102 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certied for your version of
Windows.
Verify that the software is certied by Microsoft for your version
of Windows (see program packaging for this information).
Conguration les are corrupt. If possible, save all data, close all programs, and restart the
computer.
Solving software problems 101

HP EliteDesk 800 G2 Desktop Mini Specifications

General

Chipset	Intel Q170
Graphics	Intel HD Graphics 530
Form Factor	Mini PC
CPU Options	Intel Core i7-6700T, Intel Core i5-6500T, Intel Core i3-6100T
RAM	DDR4-2133 MHz
Memory Capacity	Up to 32 GB
Storage	SATA HDD/SSD, M.2 SSD
Storage Options	500GB HDD, 1TB HDD, 128GB SSD, 256GB SSD, 512GB SSD
Operating System	Windows 10 Pro
OS Options	Windows 10 Pro 64, Windows 10 Home 64, FreeDOS 2.0
Ports	1 x RJ-45, 2 x DisplayPort, 1 x VGA, 1 x headphone/microphone combo
Wireless	Intel Dual Band Wireless-AC 8260, Bluetooth 4.2
Dimensions	17.7 x 17.5 x 3.4 cm
Weight	1.3 kg
Processor	Intel Core i5-6500