HP Enterprise R1500 G4 UPS - Support and Resources; Accessing HPE Support and Information; Software Updates and Subscriptions

Support and other resources
Accessing Hewlett Packard Enterprise
Support
 For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide
website (http://www.hpe.com/assistance).
 To access documentation and support services, go to the Hewlett Packard
Enterprise Support Center website (http://www.hpe.com/supp ort/hpesc).
Information to collect
 Technical support registration number (if applicable)
 Product name, model or version, and serial number
 Operating system name and version
 Firmware version
 Error messages
 Product-specific reports and logs
 Add-on products or components
 Third-party products or components
Accessing updates
 Some software products provide a mechanism for accessing software updates
through the product interface. Review your product documentation to identify the
recommended software update method.
 To download product updates:
o Hewlett Packard Enterprise Support Center www.hpe.com/support/hpesc
o Hewlett Packard Enterprise Support Center: Software downloads
www.hpe.com/suppo rt/download s
o Software Depot website http://www.hpe.com/support/softwaredepot
 To subscribe to eNewsletters and alerts: http://www.hpe.com/support/e-
updates
 To view and update your entitlements, and to link your contracts and warranties
with your profile, go to the Hewlett Packard Enterprise Support Center More
Information on Access to Support Materials page
http://www.hpe.com/support/AccessToSupportMaterials.
IMPORTANT: Access to some updates might require product entitlement
when accessed through the Hewlett Packard Enterprise Support Center. You
must have an HPE Passport set up with relevant entitlements.