192 Chapter 8 - Problem Solving and Product Maintenance EN
Curl or wave
1 Turn over the stack of paper in the tray. Also, try rotating the
paper 180
°.
2 Make sure that media type and quality meet HP specifications.
3 Make sure that the environmental specifications for the printer
are maintained.
4 Try printing to a different output bin.
5 If you are using lightweight and smooth media, try adjusting the
setting in the printer driver for the type of paper you are using.
a Gain access to the printer driver (see “Gaining access to the
printer driver” on page 105).
b Click the Paper tab.
c In the Optimize for list, select the type of paper you are
using. This setting affects printer speed and fuser
temperature.
Black page
1 The toner cartridge might not be installed correctly. Remove the
toner cartridge and reinstall it.
2 The toner cartridge might be defective. The toner cartridge might
still be under warranty. See “Warranty information” on page 245.
3 The product might need to be repaired if the problem continues
after the toner cartridge has been replaced. See “Service and
Support Information” on page 245.
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