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All in One Printer
LaserJet 3200
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288 pages
Manual
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224
Chapter 8 - Problem Solving and Product Maintenance
EN
4
Grasp the DIMM chip on the
top edge, gently pull straight up, and
then remove the chip from the product.
CAUTION
Store the DIMM chip in an antistatic bag.
5
Close the product memory
door.
225
227
Table of Contents
Main Page
About This Guide
13
Introduction
13
Using this guide with your product functionality
14
Getting to Know the Product
15
Introduction
15
What you can do with the product
16
When the product is directly connected to a computer
16
When the product is connected to a network
18
Identifying product components
20
Control panel lights and keys
20
Identifying hardware parts
23
Selecting print media
25
Selecting media to print
25
Selecting items for faxing, copying, or scanning
27
Loading print media
28
Loading print media to be faxed, copied, or scanned
28
Loading media to be printed
30
Selecting the output path
33
Features available only through the software
34
Using the HP LaserJet Director
34
Using the HP LaserJet Document Manager (Windows) or the HP LaserJet Workplace (Mac OS)
37
Managing General Default Settings, Logs, and Reports
39
Introduction
39
Changing general default settings
40
Changing the default paper size for the paper input tray
40
Changing sound volume
41
Changing the language on the display panel
43
Restoring factory defaults
43
Managing logs and reports
44
Printing the fax activity log
45
Setting the fax activity log to print automatically
46
Printing a fax call report
47
Setting when the fax call report prints
47
Including the first page of each fax on the fax call report
48
Printing a one-touch, speed-dial, and group- dial report
49
Printing the control panel menu structure
49
Printing a configuration report
50
Printing the block fax list
50
Printing a PCL font list
51
Printing a PostScript font list
51
Printing all fax reports
52
Printing a T.30 protocol trace report
52
Setting when the T.30 protocol trace report prints
53
Faxing
55
Introduction
55
Sending faxes
56
Sending faxes to one recipient
57
Quickly programming speed-dial codes or one-touch keys
57
Sending faxes to multiple recipients
59
Sending a fax at a future time
61
Redialing manually
62
Using the Contrast button to adjust the contrast for the current fax or copy job
63
Adjusting the resolution for the current job
64
Canceling the current fax job
66
Canceling a fax job using Fax Job Status
66
Receiving faxes
67
Receiving faxes when you hear fax tones
67
Reprinting faxes
68
Blocking or unblocking fax numbers
69
Advanced send fax features and settings
71
About speed-dial codes, one-touch keys, and group-dial codes
72
Programming speed-dial codes and one- touch keys
73
Programming a one-touch key for alternate long distance
75
Programming group-dial codes
76
Deleting all speed-dial codes, one-touch keys, and group-dials codes
78
Using Manual Dial
79
Sending a fax by dialing from a telephone
79
Inserting a pause or wait into a fax number
80
Using dialing characters
80
Changing the information in the fax header
81
Changing the default contrast and resolution for outgoing faxes
83
Selecting tone- or pulse-dialing mode
84
Changing how the product redials
85
Inserting a dial prefix
86
Changing the detect dial tone setting
87
Advanced receive fax features and settings
88
Using fax forwarding
89
Requesting a fax from another fax machine (polling)
90
Clearing faxes from memory
91
Changing how the product answers incoming faxes
92
Changing answer ring patterns
93
Enabling an extension phone
95
Changing the silence-detect mode
96
Changing autoreduction for incoming faxes
97
Enabling stamp received faxes
98
Setting error correction
99
Faxing using the software
100
Sending faxes from the software
100
Receiving faxes to your computer
101
Customizing your own fax cover sheet
102
Printing
105
Introduction
105
Printer drivers
106
Choosing a printer driver
106
Gaining access to the printer driver
107
Printer tasks
108
Printing on letterhead and envelopes
109
Printing on special media
111
Stopping a print job
113
Saving toner when printing drafts
113
Printing on both sides of paper
114
Printing multiple pages on one sheet of paper
116
Creating and using watermarks
116
Printer settings
117
Changing the resolution
117
Saving printer settings for different print jobs
118
Printing Tips
119
Tips for printing custom sizes
119
Tips for printing envelopes
119
Tips for printing labels
120
Copying
121
Introduction
121
Copying tasks
122
Making black and white copies
123
Making color copies
124
Using the Contrast button to adjust the contrast for the current fax or copy job
124
Adjusting copy quality for the current job
125
Reducing or enlarging copies for the current job
125
Default Copy Settings
127
Changing the default copy quality
128
Changing the default copy contrast
128
Changing the default copy size
129
Changing the default copy collation
130
Changing the default number of copies
131
Scanning
133
Introduction
133
Scanning basics
134
Scanning from the product software
135
Starting a scan
135
Working with scanned items
138
About OCR software
140
Scanning from the product control panel
141
Using the Scan key to scan
141
Adding or deleting scan destinations
142
Scanning with TWAIN-enabled software
144
Sending scanned items as e-mail attachments
145
Sending e-mail from the product
145
Sending e-mail in an alternative mode
147
Problem Solving and Product Maintenance
149
Introduction
149
General troubleshooting checklist
150
Resolving fax problems
151
Fax setup checklist
151
General fax problems
154
Sending fax problems
155
Receiving fax problems
157
Resolving printing problems
161
General printing problems
161
Printing problems when using MS-DOS
165
Resolving copying problems
166
Resolving scanning problems
168
Resolving paper feed problems
172
Clearing jams from the printer path areas
172
Clearing jams from the scanner path areas
179
Resolving image quality problems
183
Resolving control panel error messages
197
Common Macintosh problems
204
Problems in the Chooser
205
Printing errors
206
USB problems
206
Selecting an alternate PPD
208
Renaming the printer driver
209
Resolving PostScript Errors
209
Restoring the factory defaults
211
Uninstalling the software
212
Product Maintenance
213
Cleaning the print paper path
213
Cleaning the scanner path
215
Recalibrating the scanner
218
Managing HPLaserJet toner cartridges
218
Using Memory (DIMMs)
222
Installing a new document scanner separation pad
227
Specifications
229
Introduction
229
Product specifications
230
Overall specifications
230
Faxing specifications
231
Printing specifications
231
Copying specifications
232
Scanning specifications
232
Paper specifications
233
Supported paper sizes
233
Paper weight equivalence table (approximate)
234
Transportation
235
Laser safety statement
235
FCC regulations
236
FCC part 68 requirements
237
Telephone consumer protection act (U.S.)
238
IC CS-03 requirements
239
Regulatory information for European Union countries
240
New Zealand Telecom Regulatory Notices
240
Declaration of conformity
241
Canadian DOC regulations
242
Environmental product stewardship program
242
Material safety data sheet
245
Battery Specifications
245
Service and Support Information
247
Warranty information
247
Hewlett-Packard limited warranty statement
247
Obtaining hardware service
249
Returning the unit
249
Service information form
250
Software license agreement
251
HPCustomer Care
253
HPsales and service offices
255
Worldwide Hewlett-Packard Sales and Service Offices
255
Ordering parts
259
Ordering software
261
Glossary
263
Index
273
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