HP LaserJet Pro 500 - Page 13

The computer is using the incorrect IP address for the product ...................... 167
The computer is unable to communicate with the product ............................ 168
The product is using incorrect link and duplex settings for the network .......... 168
New software programs might be causing compatibility problems ................ 168
The computer or workstation might be set up incorrectly .............................. 168
The product is disabled, or other network settings are incorrect .................... 168
Solve wireless network problems ............................................................................. 169
Wireless connectivity checklist ................................................................. 169
The control panel displays the message: The wireless feature on this product
has been turned off ................................................................................ 170
The product does not print after the wireless configuration completes ............ 170
The product does not print, and the computer has a third-party firewall
installed ................................................................................................ 170
The wireless connection does not work after moving the wireless router or
product ................................................................................................. 170
Cannot connect more computers to the wireless product .............................. 170
The wireless product loses communication when connected to a VPN ........... 171
The network does not appear in the wireless networks list ........................... 171
The wireless network is not functioning ...................................................... 171
Service mode functions ......................................................................................................... 172
Service menu ........................................................................................................ 172
Service menu settings .............................................................................. 172
Restore the factory-set defaults ................................................................. 172
Secondary service menu ........................................................................................ 173
Open the secondary service menu ............................................................ 173
Secondary service menu structure ............................................................. 173
Product resets ....................................................................................................... 174
NVRAM initialization .............................................................................. 174
Super NVRAM initialization ..................................................................... 175
Solve fax problems ............................................................................................................... 176
Checklist for solving fax problems ........................................................................... 176
Perform a fax diagnostic test ................................................................................... 177
Fax trace report .................................................................................................... 178
Fax error report printing ......................................................................................... 178
Print all fax reports ................................................................................. 178
Print individual fax reports ....................................................................... 178
Set the fax error report ............................................................................ 179
Set the fax-error-correction mode ............................................................................. 179
Change the fax speed ........................................................................................... 179
Solve problems sending faxes ................................................................................. 180
An error message displays on the control panel ......................................... 180
ENWW xi
draft version