HP Pro 3330 Microtower User Manual

Removing Drives ............................................................................................................. 117
Removing an Optical Drive ............................................................................. 117
Removing the Hard Drive ................................................................................ 119
Power Switch .................................................................................................................................... 123
Front USB Assembly ........................................................................................................................ 125
Speaker ............................................................................................................................................ 127
Fan Assembly ................................................................................................................................... 129
Fan Sink ........................................................................................................................................... 131
Processor ......................................................................................................................................... 133
Power Supply ................................................................................................................................... 135
System Board ................................................................................................................................... 138
Battery .............................................................................................................................................. 139
Appendix A Troubleshooting Without Diagnostics .................................................................................... 141
Safety and Comfort .......................................................................................................................... 141
Before You Call for Technical Support ............................................................................................. 141
Helpful Hints ..................................................................................................................................... 142
Solving General Problems ................................................................................................................ 144
Solving Power Problems .................................................................................................................. 148
Solving Hard Drive Problems ........................................................................................................... 150
Solving Media Card Reader Problems ............................................................................................. 153
Solving Display Problems ................................................................................................................. 155
Solving Audio Problems ................................................................................................................... 160
Solving Printer Problems .................................................................................................................. 162
Solving Keyboard and Mouse Problems .......................................................................................... 164
Solving Hardware Installation Problems ........................................................................................... 166
Solving Network Problems ............................................................................................................... 168
Solving Memory Problems ............................................................................................................... 171
Solving Processor Problems ............................................................................................................ 173
Solving CD-ROM and DVD Problems .............................................................................................. 173
Solving USB Flash Drive Problems .................................................................................................. 176
Solving Front Panel Component Problems ...................................................................................... 177
Solving Internet Access Problems .................................................................................................... 177
Solving Software Problems .............................................................................................................. 179
Contacting Customer Support .......................................................................................................... 181
Appendix B HP PC Hardware Diagnostics .................................................................................................. 182
Why run HP PC Hardware Diagnostics ............................................................................................ 182
How to access and run HP PC Hardware Diagnostics ..................................................................... 183
Downloading HP PC Hardware Diagnostics to a USB device .......................................................... 184
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HP Pro 3330 Microtower Specifications

General

Product type	PC
Motherboard chipset	Intel® H61
Tcase	65.3 °C
Bus type	DMI
FSB Parity	No
Processor cache	3 MB
Processor cores	2
Processor model	i3-3220
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3200 Desktop Series
Processor socket	LGA 1155 (Socket H2)
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	3.3 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 2x8
Thermal Design Power (TDP)	55 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	33
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	2x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1333 MHz
Maximum internal memory	8 GB
Memory layout (slots x size)	1 x 4 GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Number of SSDs installed	0
Cooling type	-
On-board graphics card ID	0x152
On-board graphics card model	Intel® HD Graphics 2500
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1050 MHz
Number of displays supported (on-board graphics)	3
Recovery operating system	Windows 8 Pro
Operating system installed	Windows 7 Professional
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	6
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Processor ARK ID	65693
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX, SSE4.1, SSE4.2
Thermal solution specification	PCG 2011C
Intel Secure Key Technology version	0.00
Intel Identity Protection Technology version	1.00
Power supply	300 W
Power supply input voltage	100 - 240 V
Power supply input frequency	50 - 60 Hz

Weight and Dimensions

Depth	421.1 mm
Width	173.2 mm
Height	382.3 mm
Weight	10000 g