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HP ProDesk 400 G5 Desktop Mini User Manual

HP ProDesk 400 G5 Desktop Mini
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Nonsystem disk/NTLDR missing message.
Cause Solution
The system is trying to start from the hard drive but the hard
drive may have been damaged.
Perform Drive Protection System (DPS) testing in system
ROM.
System les missing or not properly installed. 1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select the
recovery option. If only a restore kit is available, then select
the File Backup Program option, and then restore the
system.
3. Install system les for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in
the Advanced > Boot Options list.
Bootable hard drive is not attached as rst in a multi-hard drive
conguration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed rst in the Boot Order. Run the Computer Setup utility and select Advanced > Boot
Options and ensure the bootable hard drive is listed immediately
under the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Advanced > Port
Options.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See POST error messages and diagnostic front
panel LEDs and audible codes on page 79 to determine possible
causes for the blinking red and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
Computer seems to be locked up.
Cause Solution
Program in use has stopped responding to commands. 1. Use the task manager to close programs that do not
respond.
2. Attempt the normal Windows “Shut Down” procedure. If this
fails, press the power button for four or more seconds to
turn o the power. To restart the computer, press the power
button again.
Solving hard drive problems 61

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HP ProDesk 400 G5 Desktop Mini Specifications

General IconGeneral
ChipsetIntel Q370
MemoryUp to 32 GB DDR4-2666 SDRAM
Operating SystemWindows 10 Pro
Power Supply65 W external power adapter
ProcessorCore™ i3, Core™ i5, Core™ i7 (8th Gen)
StorageUp to 2 TB HDD
GraphicsIntel UHD Graphics 630
Form FactorDesktop Mini
Ports (Front)1x headphone/microphone combo; 2x USB 3.1 Gen 1
Ports (Rear)2x USB 2.0; 2x USB 3.1 Gen 1
Dimensions177 x 175 x 34 mm
Weight1.26 kg
NetworkGigabit Ethernet
WirelessBluetooth 5.0

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