Solving keyboard and mouse problems .............................................................................................................. 76
Solving hardware installation problems .............................................................................................................  79
Solving network problems ..................................................................................................................................  80
Solving memory problems ..................................................................................................................................  84
Solving USB ash drive problems ........................................................................................................................ 85
Solving front panel component problems ..........................................................................................................  86
Solving Internet access problems .......................................................................................................................  86
Solving software problems .................................................................................................................................. 88
7  POST error messages and diagnostic front panel LEDs and audible codes .........................................................  89
POST numeric codes and text messages ............................................................................................................. 89
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 94
8  Password security and resetting CMOS ..........................................................................................................  96
Resetting CMOS and/or the password jumper ....................................................................................................  97
Changing a Setup or Power-on password ...........................................................................................................  98
Deleting a Setup or Power-on password ............................................................................................................. 99
9  Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 100
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..................................................................  100
10  System backup and recovery ..................................................................................................................... 102
Backing up, restoring, and recovering in Windows 10 ...................................................................................... 102
Creating recovery media and backups ............................................................................................ 102
Creating HP Recovery media (select products only) ....................................................  102
Using Windows tools ....................................................................................................................... 103
Restore and recovery ......................................................................................................................  103
Recovering using HP Recovery Manager ......................................................................  104
What you need to know before you get started ........................................  104
Using the HP Recovery partition (select products only) ............................  105
Using HP Recovery media to recover .........................................................  105
Changing the computer boot order ............................................................ 105
Removing the HP Recovery partition (select products only) ..................... 105
Backing up, restoring, and recovering in Windows 7 ........................................................................................ 106
Creating recovery media .................................................................................................................  106
Creating recovery media using HP Recovery Manager (select models only) ............... 107
Creating recovery discs with HP Recovery Disc Creator (select models only) .............  108
Creating recovery discs ..............................................................................  108
Backing up your information ........................................................................................  108
System Restore ...............................................................................................................................  109
vii