Unable to connect to the Internet.
Cause Solution
This is useful for having the browser remember some specic
information that the Web server can later retrieve.)
2. Click Internet Options.
3. In the Browsing history section on the General tab, click
the Delete button.
4. Select the Cookies check box and click the Delete button.
Windows 10:
1. Type control panel in the taskbar search box, and then
select Control Panel from the list of applications.
2. Click Internet Options.
3. In the Browsing history section, click the Delete button.
4. Select the Cookies and website data check box and click
the Delete button.
Cannot automatically launch Internet programs.
Cause Solution
You must log on to your ISP before some programs will start. Log on to your ISP and launch the desired program.
Solving Internet access problems 87
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