54 HP StorageWorks XP10000 Disk Array Site Preparation Guide
Checking for shipping shortage and damage
Upon delivery of each equipment shipment:
1. Check the carrier’s bill of lading to ensure that the items listed match
the items delivered. Notify the carrier immediately if there are any
discrepancies or missing items.
2. Inspect all shipping containers for signs of damage, such as dents,
scratches, cuts, or water marks.
3. If you see any damage to the containers:
a. Note on the bill of lading that there is apparent damage, subject to
inspection.
b. Arrange for the carrier’s representative and an HP representative to
be present when the item in question is unpacked.
c. Contact your HP representative, who will make sure any damaged
components are replaced, regardless of the circumstances and
without waiting for any claim settlements.
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