Removing the front PCI card guide and fan ...................................................... 83
Battery ............................................................................................................................... 84
Removing the battery ........................................................................................ 85
Installing the battery .......................................................................................... 85
Power connections to drives .............................................................................................. 86
Optical drive (minitower configuration) .............................................................................. 87
Notice for Blu-ray optical drives ........................................................................ 87
Blu-ray movie playback .................................................................... 87
Blu-ray movie playback compatibility and update ............................. 87
Removing an optical drive (minitower configuration) ........................................ 88
Installing an optical drive (minitower configuration) .......................................... 89
Optical drive (desktop configuration) ................................................................................. 90
Removing an optical drive (desktop configuration) ........................................... 90
Installing an optical drive (desktop configuration) ............................................. 91
Diskette drive (optional) ..................................................................................................... 92
Removing a diskette drive ................................................................................. 92
SAS hard drive ................................................................................................................... 93
Removing a SAS hard drive .............................................................................. 93
Installing a SAS hard drive ................................................................................ 95
SATA hard drive ................................................................................................................ 97
Removing a SATA hard drive ............................................................................ 97
Installing a SATA hard drive .............................................................................. 98
Installing SATA hard drives in the optical drive bays (optional) ...................... 100
Processor heatsink .......................................................................................................... 101
Removing the processor heatsink ................................................................... 101
Installing the processor heatsink ..................................................................... 103
System processor ............................................................................................................ 103
Removing a system processor ........................................................................ 103
Installing a system processor .......................................................................... 104
System board ................................................................................................................... 105
Removing the system board ........................................................................... 105
Installing the system board ............................................................................. 106
Product recycling .............................................................................................................................. 106
6 System diagnostics and troubleshooting
HP troubleshooting resources and tools .......................................................................................... 107
HP Support Assistant ....................................................................................................... 107
HP Help and Support Center ........................................................................................... 107
E-support ......................................................................................................................... 108
Troubleshooting a problem ............................................................................. 108
Instant Support and Active Chat ..................................................................... 108
Customer Advisories, Customer and Security Bulletins, and Customer
Notices ............................................................................................................ 108
Product Change Notifications .......................................................................... 109
ENWW vii