HP Z40c G3 User Manual

21
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays
Computer or DVD player
DP test
Confirm whether image displays
Computer or DVD player
USB-C Alt-Mode
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or Notebook
USB-C PD
Function
Confirm PDO/Charging working normally.
Notebook
USB Hub Test
Confirm USB function of 4-USB Type-A working
normally.
Computer or Notebook
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is turned off.
Power the power button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button
for 10 seconds to disable the
Power button lockout
feature.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Sleep mode.
Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible.
Open the OSD menu and
select the Input menu.
Set Auto- Switch Input
to Off and manually
select the input.
or
Replace the video card or

HP Z40c G3 Specifications

General

HD type	UltraWide 5K HD
Color depth	10 bit
Color gamut	100 %
Pixel pitch	0.181 x 0.181 mm
Pixel density	139 ppi
Response time	14 ms
Backlight type	Edge LED
Display diagonal	39.7 \
Anti-glare screen	Yes
Display resolution	5120 x 2160 pixels
Display technology	LED
Native aspect ratio	21:9
Vertical scan range	29 - 71 Hz
Maximum refresh rate	60 Hz
Screen curvature rating	2500R
Contrast ratio (typical)	1000:1
Display number of colors	-
Display diagonal (metric)	100.8 cm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 2560 x 1600 (WQXGA), 3840 x 2160, 4096 x 2160, 5120 x 2160
HP segment	Business
Megapixel	13 MP
Certification	BIS; BSMI; CB; CCC; CE; CECP; CEL; CEL Grade 1; cTUVus; EAC; ENERGY STAR®; E-standby; FCC; GS Mark; ISO 9241-307; KC/KCC; NOM; PSB; SEPA; TCO Certified; TUV-S; VCCI; WEEE; ISC; Low blue light; South Africa Energy; UAE; Ukraine certificates; Zoom Certified; Windows Hello
Product color	Black, Silver
DisplayPort version	1.4
Thunderbolt 3 ports quantity	2
USB Type-A downstream ports quantity	4
Tilt angle range	-5 - 20 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	310 W
Power consumption (standby)	0.5 W
Power consumption (typical)	72 W
Sustainability certificates	ENERGY STAR
Cables included	DisplayPort, HDMI
Package type	Box
Package depth	226 mm
Package width	1070 mm
Package height	558 mm
Package weight	20600 g
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	292.5 mm
Width (with stand)	947.4 mm
Height (with stand)	644.8 mm
Weight (with stand)	14300 g
Depth (without stand)	141.95 mm
Height (without stand)	447.1 mm