Backing up media folders
Here's how to back up other folders such as Downloads or Screenshots and media folders you
created.
1. Open the Google Photos app.
2. Tap your profile photo on the top-right corner of the screen.
3. Tap Photos settings Backup Back up device folders.
4. Choose the folders you want to back up to your Google Account.
Resetting network settings
Reset the network settings when you're having problems connecting HTC U23 pro to the Internet
or Bluetooth devices.
1. From the Home screen, tap Settings System Reset options.
2. Tap Reset Wi-Fi, mobile & Bluetooth.
3. Tap Reset settings.
4. Tap Reset settings again.
Resetting HTC U23 pro (Hard reset)
If HTC U23 pro has a persistent problem that cannot be solved, you can perform a factory reset (also
called a hard reset or master reset). A factory reset reverts HTC U23 pro back to its initial state—the
state before you turned it on for the first time.
Apps you've downloaded and installed, your accounts, your files, as well as system and app data
and settings will be removed. Be sure to back up any data and files you want to keep before you do
a factory reset.
1. From the Home screen, tap Settings System Reset options.
2. Tap Erase all data (factory reset).
3. Tap Erase all data.
4. Tap Erase all data again.
A factory reset may not permanently erase all data, including personal information.
51 Backup and reset
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