Mac Address (If Needed)
HC - Enter 001e followed by serial
number (e.g., 001e05fb90ce)
HCC/HPC/PRO-HC/WAND - Enter f8f0
followed by serial
number (e.g., f8f005fb90ce)
Outbound Ports
Secure MQTT (TCP Port 8883)
HTTPS (TCP Port 443)
NTP (UDP Port 123)
DNS (TCP and DNS Port 53)
Inbound Ports None
NOTE: The network must not contain enterprise access points that have been configured to require
certificates or other forms of enterprise authentication.
Note (Australian Region Only): The hotspot provided by Telstra 4GX dongle is
compatible with Hydrawise controllers in this region. These models are manufactured by
Huawei. See the chart below for supported versions.
Brand Name Model: Supported/Not Supported
Telstra 4GX Wi-Fi MF910Z Supported
Telstra 4GX Broadband USB & Wi-
Fi Plus
E8372 Supported
Telstra Wi-Fi Pro Modem MF910 Not Supported
Additional Information
The network must not contain enterprise access points that have been configured to
require certificates or other forms of enterprise authentication. Hydrawise-ready controllers
cannot connect to guest networks or networks that use a portal page to log in.
Hydrawise controllers only connect to the Wi-Fi network to gain internet access to
Hydrawise cloud-based servers held within AWS (Amazon Web Service) cloud-based
systems. If you connect the controllers via MAC address, use the manual method. Do this
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