While other apps provide only relative signal strength information, the Hunter Wi-Fi Wizard
mimics the controller. The app runs a series of tests to directly ensure a successful internet
connection from the proposed controller location. It also runs an actual speed test in the
area of the controller under load to evaluate the speed and integrity of the signal.
Even if you have limited network experience, you can troubleshoot like a pro with the user-
friendly Hunter Wi-Fi Wizard. It’s like having your own personal Technical Services rep in
your pocket!
Routers and Internet Service
Provider (ISP) Challenges
As Hydrawise continues to make the connection process as seamless as possible, we have
seen some challenges with connecting our Hydrawise controllers to certain networks and
devices. Please check the list below to see if your device is in this category.
Comcast-Xfinity Router Connection Issues
Verizon Connection Issues
Cisco Meraki MR52
eero Mesh Networks
Campus & Corporate Network Connection Issues
Comcast-Xfinity Router Connection Issues
Model: Xfinity
Manufacturer: Comcast
The Comcast-Xfinity router by default has the Wi-Fi channels set to Auto. This may cause problems with connection to your Hydrawise
controller. This can be easily fixed by changing the channel of your 2.4Ghz signal to channel 6. It is also recommended to change
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