IBM 4820 - Page 105

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Condition

description

Resolution

Display

Messages

for

Models

46x,

42x,

4Fx

Unsupported

video

mode

Change

to

a

supported

model.

No

Video/DPMS

Communication

is

not

yet

established

between

the

host

unit

and

the

4820.

Ensure

that

the

4694

system

unit

is

powered

on.

Check

the

video

cabling

between

the

4820

display

and

the

4694

system

unit.

Troubleshooting

common

problems

Appendix

B.

Troubleshooting

common

problems

B-5

Table of Contents

Default Chapter5
- Table of Contents5
- About this Book11
- Related Publications11
- Who Should Read this Book11
- Tell Us What You Think13
- Figures15
- Tables17
- Accessibility19
- Summary of Changes21
- Part 1. Introduction23
Chapter 1. Introducing the IBM 4820 Surepoint Solution25
- Available 4820 Surepoint Solution Models25
- Summary of Models and Features27
- Product Advantages27
- Product Summary-12-Inch Models28
- Hardware Options28
- Supported Operating Systems29
- Touch Drivers and Diagnostics30
- Summary by Model of Touch Drivers, Calibration/Test, and Diagnostic Diskette30
- Front View of 4820 Surepoint Solution31
- Front View of 482031
- Rear View of 4820 Surepoint Solution32
- System Software32
- Rear View of 482032
- Product Summary-10-Inch Models33
- Front and Rear Views33
- Supported Operating Systems33
- Views of Models 10D and 1FR33
- Environmental Requirements34
- Power Usage34
- Spill Resistance34
- Calling for Service34
- Power Usage Values34
- Part 2. IBM 4820 Surepoint Solution Models 42D, 42T, 4FD, 4FT35
Chapter 2. System Specifications and Planning Information37
- Product Summary37
- Hardware Features37
- Display37
- Video Interface37
- Input/Output (I/O)38
- Indicators and User Controls38
- External Ports38
- Power Management38
- Power Management States38
- Optional Features39
- Magnetic Stripe Reader (Model 42T)39
- Pointing Device (Models 42D, 42T)39
- External Keyboard (Models 42T and 4FT)39
- Power Management Transition Diagram39
- Transition Diagram39
- System Software40
- Supported Modes40
- Windows Setting Requirement40
Chapter 3. Installation and Operating Information41
- Option Installation41
- Cable Connections and Routing41
- Cable Types and Icons41
- Pedestal Mounting42
- Adjusting the Display42
- Cable Types42
Chapter 4. System Diagnostics and Scan Codes43
- Using the 4820 42T/4FD POS Terminal Service Diskette43
- Using the OSD Menu43
- Exiting the OSD Menu44
- Using Manual Adjust44
- Keypad and Scan Code Arrangement44
- Exiting through Time-Out44
- Keypad and Scan Code Arrangement45
- Part 3. IBM 4820 Surepoint Solution Models 46D, 46R, 46T47
  - Video Connector Assignments47
  - RS485 Pin Connector Assignments47
Chapter 5. System Specifications and Planning Information49
- Product Summary49
- Hardware Features49
- Display49
- Video Interface49
- POS Input/Output (I/O)50
- Indicators and User Controls50
- External Ports50
- Power Management50
- Power Management States50
- Transition Diagram51
- Optional Features51
- Keypads51
- Manager's Keylock51
- Magnetic Stripe Reader (MSR)51
- Audio Kit51
- Power Management Transition Diagram51
- System Software52
- Supported Modes52
- Windows Setting Requirement52
Chapter 6. Installation and Operating Information53
- Option Installation53
- Cable Connections and Routing53
- View of Model 46D, 46T Cable Connections53
- Summary of Cable Types, Identifying Icons, and Examples53
- Pedestal Mounting54
- Summary of Cable Types, Identifying Icons, and Examples54
- Adjusting the Display55
Chapter 7. System Diagnostics57
- Using the OSD Menu57
- Exiting the OSD Menu57
- Exiting through Time-Out57
- 4820 Surepoint Solution System Reference58
- Using Manual Adjust58
Chapter 8. Connector Pinouts59
- Video Connector Assignments59
- RS485 Pin Connector Assignments59
- Cable Connector Pinouts59
- Power Supply Pin Voltages60
- Part 4. IBM 4820 Surepoint Solution Models 48D, 48T61
Chapter 9. System Specifications and Planning Information63
- Product Summary63
- Hardware Features63
- Display63
- Video Interface63
- POS Input/Output (I/O)64
- Indicators and User Controls64
- External Ports64
- Power Management64
- Power Management States64
- USB Devices and Hot Swapping64
- Managing the Screen Savers65
- Optional Features65
- Keypads65
- Manager's Keylock65
- Magnetic Stripe Reader (MSR)65
- Audio Kit65
- System Software66
Chapter 10. Installation and Operating Information67
- Option Installation67
- Cable Connections and Routing67
- View of Model 48D, 48T Cable Connections67
- Adjusting the Display68
- Brightness Controls68
- Microtouch Touchware68
Chapter 11. System Diagnostics and Pinout Connections69
- Diagnostics for Model 48D (Non-Touch)69
- Using the Microtouch Touchware69
- Locating the Touchscreen Controller Information69
- Touchscreen Status Messages69
- Controller Type69
- Firmware Version69
- Touchscreen Status69
- Touchscreen Properties Dialog Box70
- Calibrating the Touchscreen70
- Touchscreen Status Messages70
- Customizing the Touch Response Mode71
- Selecting a Touch Mode72
- Configuring the Touch Sound72
- Summary of Touch Modes72
- Connector Pinouts73
- USB Power Voltage73
- USB Power and Voltage73
- Customizing the Touch Sound73
- Part 5. IBM 4820 Surepoint Solution Models 4WT, 4GT75
Chapter 12. System Specifications and Planning Information77
- Product Summary77
- Hardware Features77
- Display77
- Video Interface78
- POS Input/Output (I/O)78
- Indicators and User Controls78
- External Ports78
- Power Management78
- Power Management States78
- USB Devices and Hot Swapping78
- Managing the Screen Savers79
- Optional Features79
- Keypads79
- Manager's Keylock79
- Power Management States79
- Magnetic Stripe Reader (MSR)80
- Audio Kit80
- System Software80
Chapter 13. Installation and Operating Information81
- Option Installation81
- Cable Connections and Routing81
- Model 4WT, 4GT Cable Connections81
- Adjusting the Display82
- Brightness Controls82
- Microtouch Touchware82
Chapter 14. System Diagnostics and Pinout Connections83
- Using the Microtouch Touchware83
- Locating the Touchscreen Controller Information83
- Controller Type83
- Firmware Version83
- Touchscreen Status83
- Touchscreen Properties Dialog Box84
- Calibrating the Touchscreen84
- Customizing the Touch Response Mode85
- Selecting a Touch Mode86
- Configuring the Touch Sound86
- Connector Pinouts86
- USB Power Voltage86
- Summary of Touch Todes86
- Customizing the Touch Sound86
- USB Power and Voltage87
- Part 6. IBM 4820 Surepoint Solution Models 10D, 1FR89
Chapter 15. System Specifications and Planning Information91
- Product Summary91
- Hardware Features91
- Display91
- Video Interface91
- Supported Video Modes92
- Indicators and User Controls92
- External Ports92
- Power Management92
Chapter 16. Installation and Operating Information93
- Pedestal Mounting93
- Adjusting the Display Image93
- Other Methods to Adjust the Display94
- 4820 Surepoint Solution System Reference94
- Pictorial View Display Adjustments94
Appendix A. Mounting the Pedestal99
- Mounting the Distributed Pedestal99
- Distributed Pedestal Mounting99
- Attaching the Free-Standing Pedestal to the Counter100
Appendix B. Troubleshooting Common Problems101
- Distributed Pedestal Mounting Template107
- Free-Standing Pedestal Mounting Template108
Appendix C. Mounting Surface Templates109
- Mounting Dimensions109
Appendix D. Notices111
- Electronic Emission Notices112
- Federal Communications Commission (FCC) Statement112
- Industry Canada Class a Emission Compliance Statement112
- Avis de Conformité Aux Normes D'industrie Canada112
- European Community (CE) Mark of Conformity Statement112
- Germany113
- Australia / New Zealand113
- Japanese Power Line Harmonics Compliance Statement113
- Japanese Voluntary Control Council for Interference (VCCI) Statement114
- Korean Communications Statement114
- Taiwanese Class a Warning Statement114
- Chinese Class a Warning Statement115
- Electrostatic Discharge (ESD115
- Trademarks116
- Index119

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