v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8863,” on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
101, 102 Tick timer internal interrupt, internal timer
channel 2.
1. Reseat the I/O board.
2. Replace the I/O board.
114 Adapter read-only memory (ROM) error.
1. Remove all adapters and reinstall them one at a
time, restarting the server each time, to identify
the failing adapter; then, replace the failing
adapter.
2. Reseat the microprocessor tray.
3. Reseat the I/O board.
4. (Trained service technician only) Replace the
microprocessor tray.
5. Replace the I/O board.
151 Real-time clock error.
1. Reseat the following components:
a. Battery
b. I/O board
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
161 Real-time clock battery error.
1. Reseat the following components:
a. Battery
b. I/O board
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
162 Device configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components:
a. Battery
b. Failing device
c. I/O board
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
163 Real-time clock error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the following components:
a. Battery
b. I/O board
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
Chapter 2. Diagnostics 21
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