v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8863,” on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
1601 Systems-management adapter
communication error.
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see “Updating the firmware”
on page 133).
3. Update the BMC firmware (see “Updating the
firmware” on page 133).
4. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. PCI or PCI-X adapter
5.
(Trained service technician only) Replace the
microprocessor tray.
1602 Systems-management adapter
communication error.
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see “Updating the firmware”
on page 133).
3. Update the BMC firmware (see “Updating the
firmware” on page 133).
4. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. (Trained service technician only) PCI-X board
5.
Replace the Remote Supervisor Adapter II
SlimLine.
6. (Trained service technician only) Replace the
microprocessor tray.
1762 Fixed disk configuration error.
1. Run the Configuration/Setup Utility program and
load the defaults.
2. Reseat the following components:
a. SAS cables
b. SAS hard disk drive
c. I/O board
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
24 IBM xSeries 366 Type 8863: Problem Determination and Service Guide
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