v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8863,” on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
01298005 No update data for processor 4.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 135).
2. Update the BIOS code again (see “Updating the
firmware” on page 133).
3. (Trained service technician only) Reseat
microprocessor 4.
4. (Trained service technician only) Replace
microprocessor 4.
01298101 Bad update data for processor 1.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 135).
2. Update the BIOS code again (see “Updating the
firmware” on page 133).
3. (Trained service technician only) Reseat
microprocessor 1.
4. (Trained service technician only) Replace
microprocessor 1.
01298102 Bad update data for processor 2.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 135).
2. Update the BIOS code again (see “Updating the
firmware” on page 133).
3. (Trained service technician only) Reseat
microprocessor 2.
4. (Trained service technician only) Replace
microprocessor 2.
01298103 Bad update data for processor 3.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 135).
2. Update the BIOS code again (see “Updating the
firmware” on page 133).
3. (Trained service technician only) Reseat
microprocessor 3.
4. (Trained service technician only) Replace
microprocessor 3.
32 IBM xSeries 366 Type 8863: Problem Determination and Service Guide
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