IBM 8863 - eServer xSeries 366 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8863,” on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
01298104 Bad update data for processor 4.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 135).
2. Update the BIOS code again (see “Updating the
firmware” on page 133).
3. (Trained service technician only) Reseat
microprocessor 4.
4. (Trained service technician only) Replace
microprocessor 4.
0I298200 Processor speed mismatch. Make sure that all microprocessors have the same
cache size (see “Configuration/Setup Utility menu
choices” on page 135).
I9990301 Fixed disk sector error.
1. Reseat the following components:
a. Hard disk drive
b. SAS hard disk drive backplane
c. I/O board
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
I9990305 An operating system was not found.
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the following components:
a. Hard disk drive
b. SAS hard disk drive backplane and cables
c. DVD drive and cables
d. I/O board
4.
Replace the components listed in step 3 one at a
time, in the order shown, restarting the server
each time.
I9990650 AC power has been restored.
1. Check the power cables.
2. Check for interruption of the power supply (see
“Power-supply LEDs” on page 55).
3. Reseat the following components:
a. Power supply
b. (Trained service technician only) Power
backplane
4.
Replace the components listed in step 3 one at a
time, in the order shown, restarting the server
each time.
Chapter 2. Diagnostics 33

IBM 8863 - eServer xSeries 366 Specifications

General

Brand	IBM
Model	8863 - eServer xSeries 366
Category	Desktop
Language	English