2-32
CD/DVD-ROM Drive
001 - START
−
Insert the diagnostics diskette into the diskette drive and ensure
that there is no CD/DVD in the CD/DVD-ROM drive.
−
Select
Interactive Tests
menu, then select and execute
CD/DVD-
ROM Test
.
002 - DO YOU SEE A MESSAGE “NO CD/DVD-ROM DRIVE OR MSCDEX
DEVICE DRIVER INSTALLED.”? (YES, READ AHEAD. NO, GO TO
003.)
−
Exit the diagnostics program and power off the system.
−
Check and ensure that the CD/DVD-ROM drive power cable and
audio and data cables are not damaged and are connected
properly.
−
Check and ensure that the CD/DVD-ROM drive driver is loaded
correctly.
−
Load default settings.
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY DIAGNOSTICS
PROGRAM AND BY DEPRESSING CD/DVD-ROM DRIVE BUTTON
WORK? (YES, READ AHEAD. NO, GO TO STEP 006.)
−
Load a known good data CD/DVD into the CD/DVD-ROM drive and
try to read its content by typing DIR at DOS prompt.
004 - CAN A CD/DVD BE READ FROM THE CD/DVD-ROM DRIVE? (YES,
THEN THE CD/DVD-ROM DRIVE FUNCTIONS NORMALLY. NO,
READ AHEAD.)
−
Try reading the CD/DVD with a known good CD/DVD-ROM drive.
005 - IS THE CD/DVD STILL NOT READABLE? (YES, READ AHEAD.
NO, GO TO STEP 006.)
−
Replace system board.
−
End.
006 -
−
Replace CD/DVD-ROM drive.
−
End.
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