IBM BladeCenter HS22V 7871

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and

which components are FRUs.

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error Code Type Error Message Action

0x806F0007 Error Group 4, processor (All CPUs)

internal error

1. Remove the blade server and ensure the

processors are installed correctly (see “Installing a

microprocessor and heat sink” on page 88).

2. Verify that the system is running the latest UEFI

firmware (see “Firmware updates” on page 33).

3. Run the Setup utility (see “Using the Setup

utility” on page 20).

a. Make sure that both processors are displayed

by the system.

b. Load the default settings.

c. Go to the System Settings menu and make

sure the processor is enabled.

4. If the problem continues, replace the processor

(see “Removing a microprocessor and heat sink”

on page 85 and “Installing a microprocessor and

heat sink” on page 88).

5. (Trained service technician only) If the error

continues, replace the system-board assembly (see

“Removing the system-board assembly” on page

94 and “Installing the system-board assembly” on

page 95).

0x806F0007 Error Group 4, processor (CPU X

Status) internal error [Note

X=1,2]