IBM BladeCenter HS22V 7871 User Manual

POST error codes
Use this information to diagnose and resolve POST error codes for the blade
server.
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Error code Description Action
0010002 Microprocessor not supported.
1. (Trained service technician) Reseat the following
components one at a time in the order shown,
restarting the server each time:
v Microprocessor 1 (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
v Microprocessor 2, if installed (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
2. (Trained service technician) Complete the
following steps:
a. Remove microprocessor 2 and restart the
server (see “Removing a microprocessor and
heat sink” on page 85 and “Installing a
microprocessor and heat sink” on page 88).
b. If the problem remains, remove
microprocessor 1 and install microprocessor 2
in the connector for microprocessor 1; then,
restart the server (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
c. If the problem goes away, microprocessor 1
might have failed; replace the microprocessor.
3. (Trained service technician) Replace the following
components one at a time in the order shown,
restarting the server each time:
v Microprocessor 1 (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
v Microprocessor 2, if installed (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
v System board (see “Removing the
system-board assembly” on page 94 and
“Installing the system-board assembly” on
page 95).
144 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

IBM BladeCenter HS22V 7871 Specifications

General

Brand	IBM
Model	BladeCenter HS22V 7871
Category	Server
Language	English