Chapter 2. Introduction
Use this information to help you solve problems that might occur in your blade
server.
This Problem Determination and Service Guide contains information to help you solve
problems that might occur in your IBM BladeCenter HS22V Type 7871 or 1949
blade server. It describes the diagnostic tools that come with the blade server, error
codes and suggested actions, and instructions for replacing failing components.
Replaceable components are of three types:
v Consumable parts: Purchase and replacement of consumable parts (components,
such as batteries and printer cartridges, that have depletable life) is your
responsibility. If IBM acquires or installs a consumable part at your request, you
will be charged for the service.
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
v Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at
no additional charge, under the type of warranty service that is designated for
your server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the Warranty Information document on the IBM Documentation CD.
© Copyright IBM Corp. 2014 5
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