IBM BladeCenter HS22V 7871 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code Type Error Message Action
0x806F0807 Information Group 4, processor (One of
CPUs) disabled
1. Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 88).
2. Check the event logs for other related error
messages (see “Error logs” on page 99).
3. Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 33).
4. Run the Setup utility (see “Using the Setup
utility” on page 20).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.
0x806F0807 Information Group 4, processor (All CPUs)
disabled
1. Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 88).
2. Check the event logs for other related error
messages (see “Error logs” on page 99).
3. Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 33).
4. Run the Setup utility (see “Using the Setup
utility” on page 20).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.
0x806F0807 Information Processor X (CPU X Status)
disabled [Note X=1,2]
1. Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 88).
2. Check the event logs for other related error
messages (see “Error logs” on page 99).
3. Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 33).
4. Run the Setup utility (see “Using the Setup
utility” on page 20).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.
Chapter 6. Diagnostics 141

IBM BladeCenter HS22V 7871 Specifications

General

Brand	IBM
Model	BladeCenter HS22V 7871
Category	Server
Language	English