v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Error code Description Action
3008003 Configuration retrieval from IMM failed.
1. Reseat the blade server (see “Removing the blade
server from the BladeCenter unit” on page 52
and “Installing the blade server in a BladeCenter
unit” on page 53).
2. Update the IMM firmware (see “Firmware
updates” on page 33).
3. (Trained service technician only) If the problem
remains, replace the system board (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
3008004 IMM system event log full. Clear system event logs using the Setup utility (see
“Setup utility menu” on page 20.
3008005 IMM not detected.
1. Reseat the blade server (see “Removing the blade
server from the BladeCenter unit” on page 52
and “Installing the blade server in a BladeCenter
unit” on page 53).
2. Update the IMM firmware (see “Firmware
updates” on page 33).
3. (Trained service technician only) If the problem
remains, replace the system board (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
162 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide