v See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
215-803-xxx Failed the optical drive self test due to the
disk possibly being in use by the system.
1. Wait for the system activity to stop; then, rerun
the test. See .
2. Turn off and turn on the system, then; rerun the
test. See “Turning off the blade server” on page
13, “Turning on the blade server” on page 13
and “Diagnostic tools overview” on page 97.
3. If the component failure remains, see your
BladeCenter documentation for information
about replacing the optical drive (media tray).
4. If the failure remains, collect the data from the
DSA event log (“Diagnostic tools overview” on
page 97) and send it to IBM Service. For
information about contacting and sending data
to IBM Service, see “Hardware service and
support” on page 227.
215-901-xxx Aborted the optical drive self test because the
drive media was not detected.
1. Insert a new CD or DVD into the drive and
wait for 15 seconds for the media to be
recognized; then, rerun the test. See“Diagnostic
tools overview” on page 97.
2. Make sure that the cable for the optical drive is
securely connected at both ends of the cable and
tighten any loose connections. See your
BladeCenter documentation for information
about the optical drive (media tray).
3. Make sure that the cable for the optical drive is
not damaged and replace the cable if damage is
present. See your BladeCenter documentation
for information about the optical drive (media
tray).
4. Rerun the test. See “Diagnostic tools overview”
on page 97.
5. For additional troubleshooting information, go
to http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Rerun the test. See“Diagnostic tools overview”
on page 97.
7. Replace the CD or DVD drive. See your
BladeCenter documentation for information
about replacing the optical drive (media tray).
8. If the failure remains, collect the data from the
DSA event log (“Diagnostic tools overview” on
page 97) and send it to IBM Service. For
information about contacting and sending data
to IBM Service, see “Hardware service and
support” on page 227.
208 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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