IBM System x3250 4364 - Page 87

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364, 4365, or 4366 server,” on page 15 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
1-3-1 First 64K RAM test failed.
1. Reseat the DIMMs.
2. Replace the lowest-numbered pair of
DIMMs with an identical known good pair
of DIMMs; then, restart the server. If the
beep code error remains, go to 3b. Return
one DIMM at a time from the failed pair to
its connector, restarting the server after
each DIMM, to identify the failed DIMM.
3. Replace the following components, one at
a time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only)
System board
2-1-1 Secondary DMA register failed. (Trained service technician only) Replace the
system board.
2-1-2 Primary DMA register failed. (Trained service technician only) Replace the
system board.
2-1-3 Primary interrupt mask register failed. (Trained service technician only) Replace the
system board.
2-1-4 Secondary interrupt mask register failed. (Trained service technician only) Replace the
system board.
3-3-3 No operational memory in system.
1. Make sure that the server contains the
correct number of DIMMs, in the correct
order; install or reseat DIMMs; then, restart
the server.
Important: In some memory
configurations, the 3-3-3 beep code might
sound during POST, followed by a blank
monitor screen. If this occurs and the Boot
Fail Count option in the Start Options of
the Configuration/Setup Utility program is
enabled, you must restart the server three
times to reset the configuration settings to
the default configuration (the memory
connector or bank of connectors enabled).
2. Replace the following components one at
a time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only)
System board
Chapter 5. Diagnostics 69