IBM System x3650 - Page 6

ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .61
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .62
CD-RW/DVD drive problems . . . . . . . . . . . . . . . . . . .62
General problems . . . . . . . . . . . . . . . . . . . . . . .63
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .63
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .64
USB keyboard, mouse, or pointing-device problems . . . . . . . . . .65
Memory problems . . . . . . . . . . . . . . . . . . . . . . .66
Microprocessor problems . . . . . . . . . . . . . . . . . . . .67
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .68
Optional-device problems . . . . . . . . . . . . . . . . . . . .70
Power problems . . . . . . . . . . . . . . . . . . . . . . .70
Serial port problems . . . . . . . . . . . . . . . . . . . . . .72
Software problems . . . . . . . . . . . . . . . . . . . . . .73
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .74
Video problems . . . . . . . . . . . . . . . . . . . . . . . .74
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .74
Diagnosing problems using light path diagnostics . . . . . . . . . . .75
Light path diagnostics LEDs . . . . . . . . . . . . . . . . . . .75
Appendix A. Getting help and technical assistance . . . . . . . . . .79
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .79
Using the documentation . . . . . . . . . . . . . . . . . . . . .79
Getting help and information from the World Wide Web . . . . . . . . . .80
Software service and support . . . . . . . . . . . . . . . . . . .80
Hardware service and support . . . . . . . . . . . . . . . . . . .80
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .80
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .81
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .81
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .82
Product recycling and disposal . . . . . . . . . . . . . . . . . . .83
Battery return program . . . . . . . . . . . . . . . . . . . . . .84
Electronic emission notices . . . . . . . . . . . . . . . . . . . .85
Federal Communications Commission (FCC) statement . . . . . . . . .85
Industry Canada Class A emission compliance statement . . . . . . . .86
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . .86
Australia and New Zealand Class A statement . . . . . . . . . . . .86
United Kingdom telecommunications safety requirement . . . . . . . . .86
European Union EMC Directive conformance statement . . . . . . . . .86
Taiwanese Class A warning statement . . . . . . . . . . . . . . .87
Chinese Class A warning statement . . . . . . . . . . . . . . . .87
Japanese Voluntary Control Council for Interference (VCCI) statement . . .87
Korean Class A warning statement . . . . . . . . . . . . . . . .87
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
iv IBM System x3650 Type 7979: Installation Guide