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ICT cc6000 - User Manual

ICT cc6000
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Questions and Answers

  • R
    ryan49Aug 21, 2025
    What to do if my ICT Cash Counters & Coin Sorters shows 'No Communication with VMC'?
    • L
      Lisa ButlerAug 21, 2025
      If your ICT Cash Counters & Coin Sorters displays a 'No Communication with VMC' error, it could be because the system didn't receive the READY signal from the device after activation or during a transaction. Ensure that the machine interface and VMC interface are consistent. Also, verify that the interface transmission wire is properly connected.
  • J
    Jacqueline DavisAug 23, 2025
    What to do if I see a 'Deck Open Problem' on my ICT cc6000?
    • S
      Shane HendersonAug 23, 2025
      If you encounter a 'Deck Open Problem' with your ICT Cash Counters & Coin Sorters, it may be because the deck has been open for over 30 seconds or there is an issue with the reject bar. Close the deck and reactivate the power. If the problem persists, the reject bar may be faulty. In that case, the system will retry once a minute for 10 times. If the problem is not resolved after 10 retries, remove the LCM panel to leave this exception.
  • T
    Teresa DanielAug 25, 2025
    How to fix Tube H/L Sensor Error on ICT cc6000 Cash Counters & Coin Sorters?
    • E
      Eileen SinghAug 25, 2025
      To resolve a Tube H/L Sensor Error on your ICT Cash Counters & Coin Sorters: 1. Open the LCM panel to check for coins stuck in the coin separation area. If coins are stuck, push aside the transparent latch for the coin guiding board, remove the coin guiding board, remove the stuck coins, and then reinstall the coin guiding board. Turn the power back on and test each denomination to ensure it enters the correct coin tube. 2. Make sure that the coin tubes are correctly positioned. Restart the power, then insert each denomination to confirm it goes into the right coin tube. If this works, the issue is resolved.
  • P
    pkaufmanAug 26, 2025
    What causes a 'Sort Sensor Error' in ICT cc6000 Cash Counters & Coin Sorters and how can I fix it?
    • B
      Brent KimAug 26, 2025
      A 'Sort Sensor Error' in ICT Cash Counters & Coin Sorters is caused by a coin separator sensor problem. To fix it, check the reflective prism to ensure it's clean and not blocked by foreign objects. Remove any obstructions and clean the reflective prism. The changer retries once a minute for 10 times when an error is detected and will stop if the problem is not resolved after 10 retries.
  • P
    phillipsharoldAug 27, 2025
    How do I resolve a 'Tube H/L Sensor Error?A' on my ICT cc6000 Cash Counters & Coin Sorters?
    • D
      Debra KirbyAug 27, 2025
      A 'Tube H/L Sensor Error?A' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
  • J
    John SellersAug 29, 2025
    How do I resolve a 'Tube H/L Sensor Error?B' on my ICT cc6000?
    • T
      Tanner NixonAug 29, 2025
      A 'Tube H/L Sensor Error?B' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
  • D
    Diana MillerAug 31, 2025
    How do I resolve a 'Tube H/L Sensor Error?C' on my ICT cc6000 Cash Counters & Coin Sorters?
    • E
      Elizabeth RobinsonAug 31, 2025
      A 'Tube H/L Sensor Error?C' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
  • L
    Laura RuizSep 2, 2025
    How do I resolve a 'Tube H/L Sensor Error?D' on my ICT cc6000 Cash Counters & Coin Sorters?
    • W
      woodkristySep 2, 2025
      A 'Tube H/L Sensor Error?D' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
  • C
    Cameron ColeSep 3, 2025
    How do I resolve a 'Tube H/L Sensor Error?E' on my ICT Cash Counters & Coin Sorters?
    • S
      Stephanie WeberSep 3, 2025
      A 'Tube H/L Sensor Error?E' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
  • F
    Francisco ChambersSep 5, 2025
    How do I resolve a 'Tube H/L Sensor Error?F' on my ICT cc6000 Cash Counters & Coin Sorters?
    • C
      Chad HernandezSep 5, 2025
      A 'Tube H/L Sensor Error?F' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.

Summary

Installation

Device Mounting Instruction

Step-by-step guide for physically mounting the coin changer into a vending machine.

Installation Checklist

Verification steps to ensure the coin changer is correctly installed and functional.

Operation

Dispensing Coins To Low Level

Procedure for dispensing coins to a low level in all or specific coin tubes.

DIP Switch Setting

Configuration of the coin changer using its DIP switches for various functions.

Maintenance

Troubleshooting

Error Code Messages

Lists error codes, their causes, and corresponding LED indicators for diagnosing issues.

Error Handling

Provides procedures for diagnosing and resolving various specific error conditions encountered by the coin changer.

Firmware Download and Upgrade Instruction

MCU STM32 Firmware Download by FP-004

Instructions for downloading firmware to the MCU using the FP-004 tool.

MCU STM32 Firmware Download by IrDA Special Function

Instructions for downloading firmware via IrDA using a PDA.

PC Tool Instruction

Cashfloat Setting

Guide to configuring cash float settings using the PC tool software.

Read Audit Data

Read Audit Data by ICT MTB

Steps to read audit data from the coin changer using the ICT MTB device.

Read Audit Data by IrDA

Steps to read audit data from the coin changer using an IrDA connection.

ICT cc6000 Specifications

General IconGeneral
BrandICT
Modelcc6000
CategoryCash Counters & Coin Sorters
LanguageEnglish

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