What to do if my ICT cc6100 shows 'No Communication with VMC'?
If your ICT Cash Counters & Coin Sorters displays a 'No Communication with VMC' error, it could be because the system didn't receive the READY signal from the device after activation or during a transaction. Ensure that the machine interface and VMC interface are consistent. Also, verify that the interface transmission wire is properly connected.
What to do if I see a 'Deck Open Problem' on my ICT Cash Counters & Coin Sorters?
If you encounter a 'Deck Open Problem' with your ICT Cash Counters & Coin Sorters, it may be because the deck has been open for over 30 seconds or there is an issue with the reject bar. Close the deck and reactivate the power. If the problem persists, the reject bar may be faulty. In that case, the system will retry once a minute for 10 times. If the problem is not resolved after 10 retries, remove the LCM panel to leave this exception.
How to fix Tube H/L Sensor Error on ICT Cash Counters & Coin Sorters?
To resolve a Tube H/L Sensor Error on your ICT Cash Counters & Coin Sorters: 1. Open the LCM panel to check for coins stuck in the coin separation area. If coins are stuck, push aside the transparent latch for the coin guiding board, remove the coin guiding board, remove the stuck coins, and then reinstall the coin guiding board. Turn the power back on and test each denomination to ensure it enters the correct coin tube. 2. Make sure that the coin tubes are correctly positioned. Restart the power, then insert each denomination to confirm it goes into the right coin tube. If this works, the issue is resolved.
What causes a 'Sort Sensor Error' in ICT cc6100 Cash Counters & Coin Sorters and how can I fix it?
A 'Sort Sensor Error' in ICT Cash Counters & Coin Sorters is caused by a coin separator sensor problem. To fix it, check the reflective prism to ensure it's clean and not blocked by foreign objects. Remove any obstructions and clean the reflective prism. The changer retries once a minute for 10 times when an error is detected and will stop if the problem is not resolved after 10 retries.
How do I resolve a 'Tube H/L Sensor Error?A' on my ICT cc6100?
A 'Tube H/L Sensor Error?A' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
How do I resolve a 'Tube H/L Sensor Error?B' on my ICT cc6100 Cash Counters & Coin Sorters?
A 'Tube H/L Sensor Error?B' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
How do I resolve a 'Tube H/L Sensor Error?C' on my ICT Cash Counters & Coin Sorters?
A 'Tube H/L Sensor Error?C' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
How do I resolve a 'Tube H/L Sensor Error?D' on my ICT Cash Counters & Coin Sorters?
A 'Tube H/L Sensor Error?D' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
How do I resolve a 'Tube H/L Sensor Error?E' on my ICT cc6100 Cash Counters & Coin Sorters?
A 'Tube H/L Sensor Error?E' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
How do I resolve a 'Tube H/L Sensor Error?F' on my ICT Cash Counters & Coin Sorters?
A 'Tube H/L Sensor Error?F' on your ICT Cash Counters & Coin Sorters indicates that the low level is empty and the high level is full, suggesting a coin might be sorted into the wrong tube. The changer retries every 2 seconds during standby mode. Remove the stuck coin, then restart the changer to solve the problem.
General| Brand | ICT |
|---|---|
| Model | cc6100 |
| Category | Cash Counters & Coin Sorters |
| Language | English |
Details the Liquid Crystal Module (LCM) display, buttons, LED indicators, and download port.
Step-by-step guide for physically mounting the coin changer into a vending machine.
Details how to remove and refill the coin tubes within the cassette.
Ensures proper physical alignment and coin path verification after installation.
Confirms correct wiring, coin levels, and dispensing function after power-up.
Lists and describes functions accessible via EZ codes, including refill and inventory checks.
Details configuration options accessible via EZ codes, such as reset, accept/reject, and float settings.
Describes advanced settings for executive interfaces, including sell mode and pricing.
Details procedures for dispensing coins to low level in all tubes or specific tubes.
Explains how to perform the coin refilling process using the LCM and specific codes.
Details how to check total coin pay-in and pay-out values and the difference.
Explains the procedure to clear the coin tube inventory memory.
Details the process for clearing total coin pay-in and pay-out value records.
Explains how to configure settings for accepting or rejecting specific coin denominations.
Guides on setting cash float levels for coin denominations and managing overflow.
Explains how to activate different cash float types (A, B, or C) for coin denominations.
Details how to view the current cash float status for various coin denominations.
Details the function of each DIP switch for anti-counterfeiting, acceptance, and calibration.
Suggests cleaning the coin changer every six months or more frequently based on usage.
Provides a comprehensive list of error codes, their causes, and corresponding LED indicators.
Details corrective measures for when the LCM panel is open or not properly secured.
Explains how to handle checksum errors, typically requiring notification of ICT personnel.
Addresses errors related to the payout module signal connection.
Guides on resolving communication issues between the changer and VMC.
Provides troubleshooting steps for damaged coils, typically requiring ICT personnel.
Addresses errors related to the low-level sensor, including cleaning optical lenses.
Explains how to resolve issues when the deck remains open for too long.
Initial troubleshooting for motor positioning errors, referring to E21 and E22.
Provides steps to fix motor A errors, checking for obstructions and disk derailment.
Details how to resolve motor B errors, checking obstructions and coin rod issues.
Provides instructions for downloading MCU STM32 firmware using the FP-004 tool.
Guides on executing the FP4DT software and selecting download options.
Details the steps for downloading firmware using a PDA with IrDA capability.
Guides on setting up the coin changer using the PC Tool, starting with initial settings.
Details how to modify settings like coin acceptance, levels, and cashflow via PC Tool.
Explains how to set coin channels and prices for the 6100E type changer.
Explains how to input, write, and read serial numbers using the PC Tool.
Provides steps to read audit data using the ICT MTB device.
Details the process for reading audit data using IrDA and a PDA.
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