9
Return Authorization Procedure
All defective TEK-Mates, or defective replacement parts and
accessories, should be returned to your wholesaler for warranty
evaluation. If you have any questions, please contact INFICON at
800-344-3304.
NOTE: Do not return you defective unit directly to the factory
without first contacting your wholesaler.
2c. The sensor cover
is not sealing.
2c. Make sure the sensor
cover is properly installed.
See step 5 on page 6.
3. Will not power up. 3a. Batteries are
worn out.
3a. Install a new set of
batteries. See page 4.
3b. Batteries have
been improperly
installed.
3b. Check battery
installation as shown in
Figure 1. on page 5.
4. False alarms - the
TEK-Mate alarms
when the probe is
moved or bumped.
4a. Sensor leads are
bent.
4a. Remove the sensor and
inspect the leads. Straighten
the leads with needle nose
pliers, if necessary, and
reinstall the sensor.
4b. Moisture was
absorbed by the
sensor during a long
period without use.
4b. Run the TEK-Mate for at
least 20 minutes. The
absorption of moisture does
not affect the life or
sensitivity of the sensor.
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