5G INDOOR ROUTER FX3100 USER GUIDE 72
Solutions:
Reset your FX3100 to factory settings, see “Resetting your FX3100” on page 14.
or
Use Inseego Mobile LAN settings to turn the DHCP server on.
Reason: The DHCP server has used all its IP addresses.
This is unlikely to happen with the FX3100, but if you have connected a succession of devices to
your FX3100 in a short period of time, you may have used up all the IP address available.
Solution: Disconnect your connected device and power cycle the FX3100 before
reconnecting a device.
Reason: There is an issue with your FX3100.
Solution: Contact your service provider for assistance.
I see other networks, but not the network name for my FX3100
Reason: The default multi-mode settings on your FX3100 work for most Wi-Fi clients, however,
some older devices require that you set one of the Wi-Fi bands to support older BGN standards.
Solution: Set your 2.4 GHz band to 802.11 bgn:
1. Access the FX3100 Admin web UI and navigate to Wi-Fi > Settings. Under 2.4 GHz Band
Settings, use the drop-down to change the 802.11 mode to 802.11 bgn.
NOTE: This allows older devices to connect on the 2.4 GHz band but leaves the 5 GHz
band in multi-mode to allow newer devices the fastest available connection.
2. Click Save Changes. Your FX3100 will reboot, and the network name should be visible
on all devices.
I see the network name, but cannot connect a device to my FX3100
Reason: The default network security settings on your FX3100 work for most Wi-Fi clients,
however, some older devices may not have access.
Solution: Contact your service provider for assistance. If you are entering the correct
password and still unable to connect, change the network security setting to WPA/WPA2
Mixed Mode:
1. Access the FX3100 Admin web UI and navigate to Wi-Fi > Primary Network. In the
Security drop-down, select WPA/WPA2 Mixed Mode.
2. Click Save Changes and Confirm. Your FX3100 will reboot, and all devices should be
able to connect.
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