28 | support@instantappliances.com | 1-800-828-7280
Troubleshooting
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If your issue persists or you have any additional questions, get in touch with a Customer
Care Advisor through our chat widget at instantappliances.com/#chat, by email at
support@instantpot.com or by phone at 1-800-828-7280.
Problem Possible reason Try this
The toaster
oven is
plugged in but
will not turn on.
The appliance is not
properly plugged in.
Ensure the power cord is plugged rmly into a 120 V outlet.
Bad power connection or
no power.
Plug another appliance into the same outlet to check the
outlet for power.
Move the toaster oven to another outlet and ensure there is
nothing else plugged in on the same circuit or in the general
area.
Inspect the power cord for damage. If you see damage,
discontinue use and contact Customer Care.
Condensation
is forming on
countertops.
Toaster oven does not have
proper ventilation.
Make sure the toaster oven has at least 5" / 13 cm of space
around all sides while in use.
Water is
dripping from
under the door.
Oven light will
not turn on.
Oven light has burnt out. Contact Customer Care.
Black smoke is
coming from
the toaster
oven.
Stop cooking immediately. Touch Cancel, then
unplug the appliance and allow it to cool to room temperature.
Using an oil with a low
smoke point.
Choose a neutral oil with a high smoke point, such as
avocado, canola, soybean, safower, or rice bran oil.
Food particles or residue on
the heating elements, in the
cooking chamber, or on the
accessories.
Remove all accessories from the cooking chamber and clean
the area as well as all accessories thoroughly.
Faulty circuit or
heating element.
Contact Customer Care.
Do not attempt to repair the appliance.
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