System Event Log Troubleshooting Guide for EPSD
Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
Processor Subsystem
Revision 1.1 Intel order number G90620-002 65
6.4.2.1 QPI Correctable Error Sensor – Next Steps
This is an Informational event only. Correctable errors are acceptable and normal at a low rate of occurrence. If the error continues:
1. Check the processor is installed correctly.
2. Inspect the socket for bent pins.
3. Cross test the processor. If the issue remains with the processor socket, replace the main board, otherwise the processor.
6.4.3 QPI Fatal Error and Fatal Error #2
The system detected a QPI fatal or non-recoverable error. This is a fatal error.
Table 54: QPI Fatal Error Sensor Typical Characteristics
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 73h (OEM Discrete)
[7:6] – 10b = OEM code in Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset
0h = Link Layer Uncorrectable ECC Error
1h = Protocol Layer Poisoned Packet Reception Error