System Event Log Troubleshooting Guide for EPSD
Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
Hot-Swap Controller Backplane Events
Revision 1.1 Intel order number G90620-002 113
Table 90: Hard Disk Drive Monitoring Sensor - Event Trigger Offset – Next Steps
If during normal operation the state changes unexpectedly, ensure that the drive was seated properly and the drive carrier was
properly latched. If that does not work, replace the drive.
Rebuild/Remap
in progress
If you have replaced a hard drive, this is expected.
If you have a hot spare and one of the drives failed, this is expected. Check logs for which drive has failed.
If this is seen unexpectedly, it could be an indication of a drive that is close to failing.
12.3 Hot-Swap Controller Health Sensor
The BMC supports an IPMI sensor to indicate the health of the Hot-Swap Controller (HSC). This sensor will indicate that the
controller is offline for the cases that the BMC either cannot communicate with it or it is stuck in a degraded state so that the BMC
cannot restore it to full operation through a firmware update.
Table 91: HSC Health Sensor Typical Characteristics
69h = Hot-Swap Controller 1 Status
6Ah = Hot-Swap Controller 2 Status
6Bh = Hot-Swap Controller 3 Status
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 0Ah (Discrete)
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = 4h = Transition to offline