Processor Subsystem
System Event Log Troubleshooting Guide for EPSD
Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
62 Intel order number G90620-002 Revision 1.1
This error is typically caused by other platform components.
1. Check for other errors near the time of the CATERR event.
2. Verify all peripherals are plugged in and operating correctly, particularly Hard Drives, Optical Drives,
and I/O.
3. Update system firmware and drivers.
1. Cross test the processors.
2. Replace the processors depending on the results of the test.
Verify the processor is supported by your baseboard. Check your boards Technical Product Specification
(TPS).
6.3 CPU Missing Sensor
The CPU Missing sensor is a discrete sensor reporting the processor is not installed. The most common instance of this event is due
to a processor populated in the incorrect socket.
Table 51: CPU Missing Sensor Typical Characteristics
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 6Fh (Sensor Specific)
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = 1h (State Asserted)