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8. ADVANCED NETWORK OPERATION
Where this telephone is used on an intelligent network such as Easycall, Customnet, Centel, Spectrum,
a PABX or any Centrex networks, the following information may be useful.
Message Waiting function in conjunction with Telstra’s Customnet, Home Messages 101 services
and MessageBank
The IQ335 has built-in compatibility with the above services. When the Message Waiting signal is received:
1. the CALLS indicator key will flash
2. the display will show the words “Message Waiting” in the name field
3. the display will show an envelope icon.
Manually Resetting the Message Waiting Prompts
The message waiting prompts as described above are normally controlled by the network to switch on
and off as needed. If at any stage the telephone is found to be incorrectly indicating a Message Waiting
condition, the erroneous indication can be cleared manually. To clear the MWI prompts; press CLEAR
twice.
“Talking Text” SMS Messages
The IQ335 is compatible with the “Talking Text” SMS service. To access messages, please refer to the
guidelines issued by your service provider.
HOLDING AND TRANSFERRING CALLS
The RECALL key’s functionality is dependent on your system type, so please check your system’s
extension user guide to find out how to use the RECALL key. It is sometimes known as the Flash or
Facility key. The Installation section contains information regarding settings that can affect the RECALL
key’s compatibility with your system.
PAUSE FUNCTION WHEN DIALING OUT
Sometimes a pause is necessary either when dialing ordinary outgoing calls, accessing specialised
network features or perhaps when storing certain numbers in the memory. If you have determined that
a pause is required by your host system, or if you have already experienced dialing difficulties, please
review the information below.
AUTOMATIC TRUNK ACCESS DIGIT INSERTION
When the telephone is used wherever a dialing prefix is required to make an external call (e.g. normally
0 is needed for an outside line), this prefix can be stored to ensure that it is automatically dialed whenever
an external number is dialed from the Calls list. This resolves a problem found in Caller ID capable network
environments where the caller ID information delivered to the receiving telephone does not contain the
outside line prefix necessary to complete a call-back to that caller.