Jayco 2016 Melbourne - Obtaining Service at Jayco; Obtaining Service for Separately Warranted Items

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Warranty & Service
obtAininG service for sepArAtely WArrAnted iteMs
Your selling dealer is responsible for servicing your recreation vehicle before delivery,
and has an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized service
centers for those OEMs whose products are warranted separately and excluded from the
Limited Warranty.
obtAininG service At JAyco
Should your RV be in need of service, and your dealer recommend that the repairs be made
at the Jayco Factory Service Center, your RV may be returned to us with the following
guidelines*:
 You or your dealer must make a conrmed appointment a minimum of 60 days prior to
dropping off your RV at the Jayco Factory Service Center.
 The holding tanks must be emptied and rinsed. We have a dumping station available
for customer use.
 The propane system and all electrical systems must be shut down and turned off. We are
not responsible for discharged batteries or propane tanks.
 During the appropriate season, please ensure your RV is winterized.
 Unless prior approval has been obtained from the Jayco Factory Service Center, all
personal items must be removed from the area where you are requesting service repair
and the refrigerator emptied. We are not responsible for loss of food items.
 All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly
 *Jayco Customer Service occasionally utilizes local independent repair facilities. Your
RV may be referred to or repaired by one of these local repair facilities.