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Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
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TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • A
    Anna RollinsSep 10, 2025
    What to do if the Johnson Controls Fan shows 'Open Window'?
    • J
      Jo BallardSep 10, 2025
      If the Johnson Controls Fan displays 'Open Window', it means the switch connected to the BI configured for Open Window is sensing that the window is opened, and control has shut down. First, close the window to resume control. Then, check sensor functionality with an ohmmeter, and verify the wiring to the TEC. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • A
    Abigail RamirezSep 10, 2025
    What does it mean when my Johnson Controls Fan indicates 'Service'?
    • D
      dannykingSep 10, 2025
      If your Johnson Controls Fan indicates 'Service', it means equipment connected to the BI configured for a Service alarm is triggering the alarm. Service the equipment according to the manufacturer's recommendations.
  • M
    Melissa SmithSep 10, 2025
    What does it mean when my Johnson Controls Fan indicates 'Dirty Filter'?
    • W
      William WileySep 10, 2025
      If your Johnson Controls Fan indicates 'Dirty Filter', it means equipment connected to the BI configured for a Dirty Filter alarm is triggering the alarm. Replace the filter in the equipment as explained in the manufacturer's instructions.
  • K
    Kenneth ReyesSep 10, 2025
    Why does the Johnson Controls Fan controller show an error when trying to upgrade the firmware?
    • K
      Karl MorenoSep 10, 2025
      If the Johnson Controls Fan controller shows an error when trying to upgrade the firmware, it means the firmware on the USB drive is below the minimum required version (Error code 1025). Use firmware version 3.0.2.xxxx (for networked models) or 2.0.2.xxxx (for wireless models) or higher. A reboot is required to clear the Firmware Mismatch fault that occurs.
  • W
    William StewartSep 10, 2025
    What to do if the Johnson Controls Fan displays 'Changeover Fail'?
    • B
      Brandi CastilloSep 12, 2025
      If your Johnson Controls Fan displays 'Changeover Fail,' it means the Supply Temperature Sensor is not installed, has failed, or has been disconnected, and the TEC can no longer detect changeover mode to cool or heat. Follow the same steps as for a Supply Temp Fail alarm: check the wiring of the sensor; if intentionally disconnected, reset the sensors through the menu; if the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • N
    nolsonSep 12, 2025
    What should I do if the changeover temperature on my Johnson Controls Fan is sensing a hot supply, but the controller is requesting cooling?
    • S
      Samantha ClarkSep 12, 2025
      First, verify that the supply is not in heating mode. If it is, nothing can be done from the TEC. Check the wiring of the supply temperature sensor or switch. Check the placement of the supply temperature sensor or switch. Verify that the changeover is set up correctly for the type of sensor attached (sensor or switch).
  • A
    Adam DuncanSep 12, 2025
    What should I do if the changeover temperature on my Johnson Controls Fan is sensing a cold supply, but the controller is requesting heating?
    • T
      Traci CarterSep 12, 2025
      First, verify that the supply is not in cooling mode. If it is, nothing can be done from the TEC. Check the wiring of the supply temperature sensor or switch. Check the placement of supply temperature sensor or switch. Verify that the changeover is set up correctly for the type of sensor attached (sensor or switch).
  • K
    Kimberly MurphySep 12, 2025
    What to do if Johnson Controls Controller displays 'Supply Temp Fail'?
    • F
      freemanlauraSep 12, 2025
      If the Johnson Controls Controller shows 'Supply Temp Fail', start by checking the sensor's wiring. If disconnected intentionally, reset the sensors by going to the menu, then Control Setup, and select Inputs. If the issue remains, order replacement units and return the faulty devices to Johnson Controls under the RMA program. This problem occurs when the external supply temperature sensor is disconnected or has failed.
  • A
    Allison MyersSep 12, 2025
    Why does the Johnson Controls Fan controller show an error when trying to back up settings?
    • S
      Sherri JordanSep 12, 2025
      If the Johnson Controls Fan controller shows an error when trying to back up settings, the USB drive may be defective. Try a different USB drive.
  • D
    Dalton KimSep 12, 2025
    Why does the Johnson Controls Fan controller show an error when trying to restore settings from a backup?
    • D
      Daniel Davis MDSep 12, 2025
      If the Johnson Controls Fan controller displays an error when restoring settings from a backup, it could be due to several reasons. The USB drive may be defective, so try a different USB drive. The restore file might be corrupt, so try restoring a different backup file. Also, ensure that the backup file being restored was from the same model TEC.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

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