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Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
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TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • C
    Christopher JohnsonSep 12, 2025
    Why is my Johnson Controls Fan controller unable to access a USB drive?
    • D
      Donald KhanSep 12, 2025
      If your Johnson Controls Fan controller can't access a USB drive, it might be because the drive is formatted as NTFS or another unsupported format. The TEC supports FAT (for networked models), FAT16 (for wireless models), and FAT32 (for all models) formats only. Try reformatting the USB drive or use a different USB drive with a supported format. The USB drive may also be defective, so trying a different one is a good step.
  • S
    Scott FieldsSep 12, 2025
    What should I do if my Johnson Controls Fan controller displays 'Board Mismatch'?
    • H
      hdiazSep 12, 2025
      If your Johnson Controls Fan controller displays 'Board Mismatch', it means the I/O board that the display board is currently attached to does not match the one that initially shipped with the display board. Attach the display board to the correct I/O board. If the problem persists, a hardware failure may be causing the two boards to incorrectly identify themselves; in this case, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • C
    Christina RogersSep 12, 2025
    Why is my Johnson Controls Controller showing 'Econ Unavailable'?
    • D
      danielle02Sep 12, 2025
      If the Johnson Controls Controller displays 'Econ Unavailable', follow the same steps as for the 'Outdoor Temp Fail' alarm. The economizer can no longer be controlled because the Outdoor Air Temperature sensor is either not installed, has failed, or has been disconnected.
  • L
    lsloanSep 12, 2025
    What should I do if my Johnson Controls Fan controller displays 'Controller Fault'?
    • D
      Desiree HollowaySep 12, 2025
      If your Johnson Controls Fan controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • G
    george86Sep 12, 2025
    What does 'Partial Restore Complete' mean when restoring settings on my Johnson Controls Fan?
    • B
      Brian EvansSep 12, 2025
      If 'Partial Restore Complete' is displayed when restoring settings on your Johnson Controls Fan, it means not all items in the backup file have been restored. This can happen if a value in the backup file is outside the acceptable minimum or maximum range. To fix this, create a backup file on a USB drive for the TEC that's showing the issue. Edit this backup file on a PC to reflect the desired settings, ensuring the modified values are within the valid range. Finally, restore the settings from this newly edited backup file on the TEC.
  • M
    morgan96Sep 12, 2025
    Why is the temperature displayed on my Johnson Controls Fan lower than the actual room temperature?
    • D
      David WaltersSep 12, 2025
      If the temperature displayed on your Johnson Controls Fan is lower than the actual room temperature, it could be due to cold air drafts entering the back of the TEC. Seal any holes behind the TEC to reduce drafts. Alternatively, air might be forced through the TEC from a nearby vent, in which case you should move the location of the TEC or change the venting to prevent air from being forced through it.
  • S
    steven06Sep 12, 2025
    Why doesn't the Online icon appear for my networked Johnson Controls Fan controller?
    • T
      Tracy WilsonSep 12, 2025
      If the Online icon doesn't appear for your networked Johnson Controls Fan controller, there might be improper field bus wiring. Refer to the MS/TP Communications Bus Technical Bulletin (LIT-12011034) for guidance.
  • S
    Steven SnyderSep 12, 2025
    Why does my wireless Johnson Controls Fan show 'Supervisory Status = Offline'?
    • I
      Ian PrinceSep 12, 2025
      If your wireless Johnson Controls Fan shows 'Supervisory Status = Offline', it means the supervisory controller isn't communicating with the TEC. This could be because the TEC isn't mapped to a JCI Supervisory System, or the WNC Gateway isn't communicating with the TEC. To resolve this, map the TEC into a JCI Supervisory system, verify that the PAN’s WNC Gateway is online, and add ZFR Pro Routers/Repeaters into the wireless system.
  • R
    robert66Sep 12, 2025
    What causes 'OA Lockouts Disabled' on a Johnson Controls Controller?
    • L
      Laura ShepardSep 12, 2025
      If the Johnson Controls Controller shows 'OA Lockouts Disabled', and the outdoor air temperature source was a locally connected sensor, follow the steps for the 'Outdoor Temp Fail' alarm. If the source was a BAS, ensure the BAS is online and providing temperature readings. If intentional removal of the BAS mapping occurred, reset sensors via the menu. This happens because the local outdoor air temperature sensor has become disconnected or failed, or a network outdoor air temperature sensor has timed out.
  • M
    Mary ThompsonSep 12, 2025
    Why are some icons hidden on my Johnson Controls Fan display?
    • E
      Eric CardenasSep 12, 2025
      If some icons are hidden on your Johnson Controls Fan display, it's likely due to lockout levels or display settings. See Table 6 for details on lockout levels and access.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

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