Maintenance
Maintaining Components | 87
Required Tools for Maintaining the CTP Platform | 87
Storing CTP Modules and Other Components | 87
Cleaning the CTP Platform | 88
Replacing an AC Power Supply | 89
Product Reclamation and Recycling | 91
Product Reclamation and Recycling Program | 91
Packing and Returning Hardware | 93
Return Procedure | 93
Returning CTP Products for Repair or Replacement | 94
Troubleshooting
Troubleshooting Power Failures | 97
CTP Platform Does Not Power On | 97
CTP Platform Shuts Down | 98
Contacting Customer Support | 99
Contacting Customer Support | 99
Locating CTP Component Serial Numbers | 100
Information You Might Need to Supply to JTAC | 100
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