___________________________
The end device that you are using to
control your HeliaLux SmartControl is
not connected to the same Wi-Fi
network as your SmartControl.
___________________________
You are not entering your
SmartControl's name into your
I n t e r n e t browser's address bar
correctly
__________________________
You have entered your HeliaLux
SmartControl's network name (SSID)
into your Internet browser's address
bar correctly.
(Default: “"http://HLSmartControl), the
user interface cannot be accessed,
however, because your router
possibly does not support name
resolution.
Solution 2: Alternatively, it is also possible to
assign a fixed IP address to your SmartControl
through which it is possible to permanently
access the HeliaLux SmartControl. Please
refer to 'Assigning a static IP address in home
networks' to this end. Please also make sure in
this event that the selected IP address is
supported by your network.
Solution 3: Check your router's administration
interface to see whether a new IP address has
been assigned to your HeliaLux SmartControl.
____________________________
Please ensure that your end device is
connected to the same Wi-Fi network as your
HeliaLux SmartControl.
___________________________
Please enter your HeliaLux SmartControl's
network name (SSID) in your Internet browser's
address bar.
The default name if you have not changed the
network name (SSID) is:
“http://HLSmartControl”
You can alternatively access the HeliaLux
SmartControl by entering the IP address that
has been assigned by your home network.
Please refer to your router's operating manual
to this end.
____________________________
Please enter the IP address assigned to your
SmartControl by your home network into your
Internet browser's address bar.
Please refer to your router's operating
instructions to this end.
You can alternatively reach your HeliaLux
SmartControl in Access Point Mode. To do this,
please refer to: 'Switching from home network
to Access Point Mode'
Your HeliaLux
SmartControl is
no longer working
following a
firmware update.
The connections to your controller
were interrupted during the firmware
update.
Reset the HeliaLux SmartControl to factory
settings. Please contact the JUWEL customer
service if this is not successful.
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