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PRODUCT SPECIFICATIONS
System requirements
Security
Dimensions
Weight
Operating conditions
iOS 5.0 or later/Android 2.3.3 or later/Mac OS X 10.7
or later/Windows OS (Windows XP Service Pack 3,
Vista ,7, 8 & 8 Pro, Windows RT and Windows Phone 8)
WPA2
273 X 70 X 50mm
580g
5°-35°C (41°-95°F), humidity range 35%-80% RH,
non-condensing
FREQUENTLY ASKED QUESTIONS
Q: The scanner does not turn on. Why?
A: Check if the power button has been pressed for 2 seconds, or check
if the unit is charged.
Q: The scanner cannot connect to a mobile device or computer. Why?
A: Try these solutions:
• Check that the WiFi signal is strong enough. Try moving closer to the
scanner
• Make sure the WiFi LED indicator is flashing blue
• Check that the network settings of your device is matched to scanner
• Check if the scanner is being used by another user
Q: No output from the scanner. Why?
A: Make sure the WiFi is connected, and check if connection errors are
occurring during scanning. If this is the case, restart or reset the scanner
Q: I cannot save my scan results to my device or computer. Why?
A: Try these solutions:
• Check if the storage memory of your device or computer is full, or
• Check if the scanner and/or your device is low on power. If so, charge
them to full capacity
CONTACT KAISER BAAS
Need further assistance? Please visit:
www.kaiserbaas.com
or email:
helpdesk@kaiserbaas.com
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