5Service
110 Keysight E3631A Service Guide
Repacking for Shipment
For the Express Exchange Service described on the previous page, return your
failed Keysight E3631A to the designated Keysight Service Center using the
shipping carton of the exchange unit. A shipping label will be supplied. Keysight
will notify you when your failed unit has been received.
If the instrument is to be shipped to Keysight Technologies for service or repair, be
sure to:
– Attach a tag to the power supply identifying the owner and indicating the
required service or repair. Include the instrument model number and full
serial number.
– Place the power supply in its original container with appropriate packaging
material.
– Secure the container with strong tape or metal bands.
If the original shipping container is not available, place your unit in a container
which will ensure at least 4 inches of compressible packaging material around all
sides for the power supply. Use static-free packaging materials to avoid additional
damage to your unit.
Keysight Technologies suggests that you always insure shipments.
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